Transparent & Fair Policies

We thank you and appreciate your service or product purchase with us on our Website www.s2sbizsolutions.com (hereinafter referred to as "S2S Biz Solutions").

Please read this policy and the S2S Biz Solutions terms and conditions carefully as they provide important information regarding your rights and obligations as our customer with respect to any service or product purchased from us.

Service Commitment

We make every effort to provide services as per the specifications and timelines mentioned for each service or product. However, if due to any reason we are unable to deliver the service or product purchased, you may be entitled to a refund subject to the conditions outlined below.

Refund Eligibility Conditions

• Refund shall be considered only if there is a clear and visible deficiency in the service or product purchased.
• Refund requests due to change of mind shall not be entertained, as there is no fault or defect attributable to S2S Biz Solutions.
• Refund requests shall not be entertained once the work has been shared or delivered to you.
• Instead of a refund, you may opt to use the paid amount for an alternative service of equivalent value at S2S Biz Solutions.
• Refund requests raised after 30 (thirty) days from completion of service (as intimated via email or communication) shall be deemed invalid.

Refund Process & Timeline

If a refund request is approved by S2S Biz Solutions, the same shall be processed and communicated to you via email.

The refund process may take a minimum of 15 (fifteen) business days and shall be credited to your bank account accordingly. We ensure that all approved refunds are handled with due care and processed at the earliest possible time.